Tech Solutions

Technology has the potential to increase citizen engagement, create value, sustain infrastructure, capture data, measure performance, improve processes, and reduce costs. But identifying the right technology to use and implementing the tech can hold governments back from adopting new tools.

We understand your challenges and organizational goals and work with you to translate technology issues and opportunities into meaningful results. Our highly qualified and experienced team has the expertise and insight to deliver services that meet your technology needs while supporting your team through the transition. 

Solutions for Your Success

  • Digital Services

    Digital government involves more than new websites or software implementation. Our comprehensive approach examines the entire citizen experience journey and defines the interactions across multiple channels to create digital experiences that will achieve the intended outcomes.

  • Technology Strategy

    Working collaboratively with you, our Technology Advisory team engages and aligns with multiple stakeholders’ needs while keeping sight of policy objectives and outcomes.

  • Technology Management

    Build capacity within your organization through a defined technology management program that takes a comprehensive approach to your infrastructure. By understanding how your IT investment supports and aligns to outcome objectives, you can make decisions that optimize IT operations, budgets, organizational design, and talent development. 

  • Transformation

    Technology transformations can have far-reaching effects on organizations, requiring careful leadership and management to reduce the impact on stakeholders during transition and testing and start-up phases. We ensure system integration and implementation happen seamlessly, on the technical and the people side.

  • Sourcing and Decision Support

    The tech market is crowded with products. Finding the right fit at the right price is a tall order. Our team helps by learning about your operations and using our deep experience to identify what you need and detailing how it fits your goals.

    Insights

    • Progress

      May 10, 2021

      Becoming a Smart Community: How the City of Fort St. John is unlocking innovation through structural and cultural change

      A series of changes enabled Fort St. John to create a path to new, innovative solutions.

    • February 29, 2024

      Is your Credit Union Prepared for the Future

      Digitization and evolving membership preferences are dramatically changing the financial services space. In this first part of our whitepaper series, we focus on three.

    • Performance

      February 29, 2024

      Create a Long-term Practice Plan and Protect What You’ve Built

      Explore the three areas where SMARTPro can help you plan for the future.

    Contact our Public Sector Team

    Craig Kutarna Gates

    National Leader; Provincial Leader (SK) – Public Sector

    Craig Gates, MPA, is a Practice Leader with MNP’s Consulting team in Saskatchewan. Taking a collaborative approach, Craig delivers strong strategic support to executive teams and boards of directors in public companies, executive government, crown corporations, economic development agencies and Aboriginal organizations.

    An experienced consultant, Craig analyzes complex organizational challenges and opportunities and develops innovative strategies to help clients reach their goals. He has successfully led diverse projects involving strategic planning, business planning, operational reviews and planning, market research and intelligence, and performance effectiveness.

    Craig has almost 15 years of professional consulting experience with global, regional and local firms. He takes pride in helping organizations realize their potential while making a difference to stakeholders and the broader community. His solutions are always practical and designed to produce results.

    After obtaining a Bachelor of Arts in Business Administration in 1997, Craig went on to receive a Master of Public Administration degree from Queen’s University. Craig is a graduate of Leadership Regina, a program that develops and educates community leaders. He also co-founded the Regina Regional Economic Development Authority’s Future Leaders Group.